Privacy. policy

BENITO studio. Website: www.benitostudio.com. Email: hello@benitostudio.com.

We may collect the following personal data:

• Contact information: name, email address, phone number, company name
• Communication data: messages you send us via forms, email, or social media
• Project information: details you provide when requesting a quote or working with us
• Technical data: IP address, browser type, device information, pages visited, and approximate location (through standard analytics)
• Cookies and usage data: information collected through cookies and similar technologies

• When you fill out a contact or enquiry form on our website
• When you email or message us
• When you engage our services
• Automatically through cookies and analytics tools when you visit our website
• From third-party platforms if you interact with us there (e.g. social media)

We do not intentionally collect special category data (such as health, religion, or political opinions).

We use your personal data to:

• Respond to enquiries and provide quotes
• Deliver our services (websites, graphics, social media management)
• Communicate with you about projects
• Improve our website and services
• Comply with legal obligations
• Send occasional updates or relevant information (only if you have consented or where permitted)

We process your data under the following legal bases:

• Contract - when we need the data to provide services you have requested
• Legitimate interests - to run and improve our business, respond to enquiries, and keep our website secure
• Consent - for non-essential cookies or marketing communications
• Legal obligation - where we are required to keep certain records

We use trusted third-party tools to operate our website and deliver services. These may include:

• Lovable - used to build and host websites (including client websites where applicable)
• Website hosting providers
• Analytics tools (e.g. Google Analytics)
• Email and communication tools
• Payment processors (if you make a payment)
• Social media platforms
• Design and project management tools

These providers only process data on our instructions and are required to protect it appropriately. Some may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place.

Our website uses cookies and similar technologies. Essential cookies are required for the site to function. Non-essential cookies (such as analytics) are only used with your consent where required.

You can manage your cookie preferences through your browser settings.

We keep your personal data only for as long as necessary:

• Enquiry data: usually up to 12-24 months
• Client project data: for the duration of the project and a reasonable period afterwards (typically 3-6 years for business and legal records)
• Analytics data: according to the retention periods set by the analytics provider

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (in certain circumstances)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at the email address above. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.

Our services are not directed at children under 16. We do not knowingly collect data from children.

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and the “Last updated” date will be revised.

If you have any questions about this Privacy Policy or how we handle your data, please contact BENITO studio at hello@benitostudio.com.